Sonova, a global leader in audiological care and hearing solutions, operates in over 100 countries with more than 16,000 employees. Large Retail industry is facing challenges in shortlisting qualified Sales Consultants for their extensive network of retail locations. The need was twofold: to implement an accurate shortlisting tool that could identify the best candidates and to utilize a simple yet effective tool for managing retail recruitment across the national territory.
StepsConnect partnered with Sonova to address these challenges by deploying an advanced, AI-powered recruitment solution specifically tailored to meet the needs of the healthcare industry. We began by implementing our precise shortlisting tool, designed to filter through the applications to identify candidates with the right mix of qualifications, experience, and a passion for the healthcare industry. This ensured that only the most suitable candidates advanced to the interview stage, significantly improving the efficiency of Sonova’s recruitment process.
In addition to the shortlisting tool, we provided a user-friendly retail management solution that allowed Sonova’s HR teams to effectively manage recruitment across their nationwide retail locations. This tool facilitated seamless coordination between various branches, ensuring that all recruitment activities were aligned with Sonova’s high standards and strategic goals. The streamlined interface and intuitive functionality made it easy for HR teams to track and manage candidates, reducing the administrative burden and allowing them to focus on strategic decision-making.
The integration of StepsConnect’s AI-driven shortlisting and retail management tools resulted in significant improvements in Sonova’s recruitment process for Sales Consultants. The accuracy of candidate shortlisting improved significantly, ensuring that only highly qualified candidates were considered for interviews. Additionally, the simplicity and effectiveness of the retail management tool led to a remarkable reduction in the time spent managing recruitment activities across Sonova’s national network, allowing HR teams to operate more efficiently. Overall, these enhancements enabled Sonova to maintain its high standards of service and expand its reach in the competitive healthcare market.
This case study highlights how Sonova leveraged StepsConnect’s AI-powered tools to optimize their recruitment process, ensuring that they could attract and retain top talent in the healthcare industry while efficiently managing their nationwide retail operations.